How To Develop An Online Pharmacy App Like Walgreens?

The brick-and-mortar pharmacy store allows customers to purchase prescribed medications. A pharmacy mobile app does exactly the same thing, but allows customers to purchase medications directly from their mobile app.

Online pharmacy app

Business model of walgreens mobile app

People love simplicity and reward. This is the basic principle of developing any mobile application. Walgreens appears to be accomplishing the exact same thing with its mobile pharmacy app.

Features

Features are tools that define its usability. Therefore, better features provide better usability to users. Better usability subsequently results in customer retention.

Features for customers

Login to social networks

Remembering new passwords can be a tedious task for many customers and they often tend to forget these passwords. Another thing that people fear is clicking to simplify the registration and login process, Walgreens has allowed its customers to log in using their social media accounts such as Facebook, Google and Apple.

Customer profile

You’re developing an app for a pharmacy like Walgreens, make sure you understand the value of a well-built, full-featured customer profile. This part of the mobile application contains various basic information about the customer, purchase history, prescription data, personal ID, stored payment information.

Medication purchase record

A detailed record of drug purchases maintains transparency between the customer and the company. The Walgreens app developers certainly kept that face in mind when developing a nearly perfect pharmacy mobile app.

Push notifications

Push notification is a phenomenal feature that can make a huge difference to your app user experience and your business. Because push notifications can notify customers about their order confirmation, payment confirmation, order delivery, order pickup, medication schedule and many other important information.

Track order

Immediately after placing a drug order, the user may want to know the status of his order in real time. Tracking order functions allows them to do this. This feature allows users to check the current location and ETA of their order.

Electronic wallet

In addition to credit or debit cards and direct bank transfers, an e-wallet built into the pharmacy can take the seamlessness of the application to a whole new level. 

Email and text alerts

A mobile app is great, but customers will appreciate it if you let them know when their order is ready for pickup via text or email. Sometimes due to network issues customers may miss a mobile app push notification or email, in such situations a simple text will always come in handy.

Supplementary prescription

Normally, they can open their app and enter the name of those drugs and order them again. This is a simple approach, but if you are a Walgreens app, you would do things differently because you want to improve your user experience.

Automatic reassignment

Take recipe refilling from minimal effort to full automation. This can be achieved by adding the auto-regroup feature to the list of pharmacy mobile app development segments. This feature automatically orders on behalf of customers before they run out of medication.

Returns and refunds

Being able to return an item for a full refund creates trust in the hearts of the company’s customers. That’s why you need to have comprehensive and simplified return and refund options for your customers should they need them.

Conclusion

It streamlines the entire process and brings users directly to the main mobile app experience. Having all this information in one place makes it easily accessible to customers. This simple addition to the app can really change the overall feel of the app. The payment is automatically deducted from the stored credit card or electronic wallet.